Creative. Effective. Results.

For over 15 years, I've lived my passion for leading and inspiring cross-functional virtual teams in sales, marketing, technical enablement, and more. This includes significant vertical experience including HLS, MEG, tech, retail, and public sector. 

I've built, launched, and honed effective teams and strategy for direct, reseller, OEM, and service provider. Those teams delivered strong sales/partner programs anchored by intuitive enablement, clear and specific performance incentives, and a focused value proposition. Those programs led to repeatable and scalable results, time and again. 

While much of my career has been focused on scaling with teams, I deeply enjoy being hands-on with strategic customers and partners. I will take every opportunity to learn from, share with, and collaborate alongside clients to drive great business outcomes.

I am a creative thinker that embraces change, challenge, and growth. I'm a proud mentor and mentee - a teacher and lifelong learner.

My creativity is fueled by study of performing arts, martial arts, and visual art. I am an active hiker, cyclist and home gym aficionado. I practice mindfulness through meditation and yoga. I enjoy coffee most mornings. And I am passionate about giving back, specifically focused on local youth, the arts, and education.  References available upon request.

-Zack

Strategic Partnerships Manager - Commercial OEM, Google — 10/2021-10/2023

• Personally recruited to lead OEM alliance teams through innovation in solutions portfolio, partner programs, and GTM strategy for enterprise and public sector

• Led teams to >$500M in incremental pipeline by creating, tracking and overseeing execution of net-new global initiatives for marketing, enablement, and co-selling with partners

• Developed and managed cross-functional effort to attach performance-driven AI tools - leading marketing, sales and reseller strategy across two unique product areas - delivering 270% YoY growth in enterprise and 392% growth in education; directly engaged with customer execs on strategic deals

• Launched first of a kind projects that led to: all-time high training participation (+72% YoY), real-time performance dashboard, 10X product attach, net-new affiliate marketing campaign

• Served in a leadership capacity across cultural, lifestyle, and local (Google Austin) community groups to improve employee engagement, enrich the return-to-office experience, and strengthen Google's community relations

Channel Manager - MSP and Carrier, Jamf — 2020-2021

• Successfully built and launched global MSP and Telco routes to market including new contracts, comp plans, cross-channel sales enablement, and 7 incremental headcount

• +300% net new annual recurring revenue growth driven from new SMB partner strategy and two key net-new enterprise alliance partners; over 150 new partners signed 

• Led cross-functional team of marketing, customer success, sales, technical, and support including multiple new Pinnacle Awards and promotions

• Direct C-suite collaboration on strategy, finance, legal, marketing, product, project management, and business reviews

• Active mentor, ERG leader, cultural contributor, and cross-functional problem-solver

Channel Account Manager, Apple; Austin, TX — 2012-2019

• Grew Apple business over 10X annual revenue through scalable partner programs; fastest-growing business 4 out of the last 5 years; Partner of the Year Award every year; consistent top-performing channel leader

• Launched new channel program innovation adopted worldwide, driving more partner collaboration and execution against strategic growth initiatives

• Grew sales, profitability, and loyalty by leading a new partner services initiative for in-depth, exec-sponsored product evaluations

• Directly influenced teams of tenured leadership and sales responsible for over $3B in annual revenue

Account Executive, Apple; Austin, TX — 2011-2012

• Top performer - 140% to goal, >$60M in 2011 revenue - significant wins from net-new solutions and substantial growth of installed base

• Drove enablement of enterprise adoption for Mac by developing a scalable evaluation and technical enablement plan, backed by formal executive (CIO) sponsorship

• Secured iOS platform wins by working directly with F1000 LoB executives to solve automation, workflow optimization, and mobility challenges with apps and modern management

• Recruited to lead channel growth initiative

Account Executive, SHI; Austin, TX — 2010

• Partnered with Enterprise IT partners to define and deliver scalable technology solutions

• Collaborated cross-functionally to help identify business challenges and orchestrate change at the executive level

• Active participant in training of new hires for prospecting, leading executive meetings, and leveraging OEM partnerships including Apple, Cisco, and Adobe

Account Executive, Sprint; Austin, TX — 2008-2010

• Doubled annual reccurring revenue by building network of net-new local industry contacts to understand IT/operational challenges

• Designed novel mobility solutions with partners to help mid-market organizations save costs and improve service levels

• Partnered with service providers to add value (and margin) to existing mobile install base with data, apps, tracking

General Manager, Sprint; Austin, TX — 2005-2008

• Recruited and developed talent across five retail locations to achieve region-leading (#1 district and #1 store) performance in sales, customer satisfaction, and operational health

• Ran pilot for Sprint’s Retail for Business initiative in Texas which was standardized across all of retail, increasing Sprint's B2B competitive advantage

• Worked with executive team to design leadership development path for top talent, resulting in several internal promotions and reduced turnover 

Excellence in Action - 2022

Pinnacle Club - 2020

Partner of the Year - 2012-2019

Account Executive of the Year - 2011

Education

University of Texas, Austin — Psychology  

University of Michigan, Ross School of Business, via Coursera — Leading Teams Specialization

zackz@me.com

(512) 296-5740

LinkedIn